Newcastle has once again topped Uber’s annual rider ratings list.
With an impressive average score of 4.89 out of 5 the city can claim the win for a third year in a row.
The city just edged out Cairns this year whose rating of 4.88 narrowly beat Wollongong at 4.87.
While the national average sits at a respectable 4.82, with New South Wales taking out the state title with a 4.84 average, Queensland and Tasmania, both sitting at 4.83, were next in line.
Perth, in Western Australia, once again found itself at the bottom of this year’s list, earning it the title of “naughtiest” city in Australia with a score of just 4.79.
HOW TO GET A GOOD RIDER RATING
Uber drivers have shared a few tips to help passengers everywhere improve their ratings. Punctuality, politeness, and keeping the car clean are key factors to getting a good score with smaller courtesies like avoiding door slams and treating drivers with respect also scoring points for riders. Here’s what they had to say.
Be Punctual: Nobody likes waiting around—especially during the busy festive season. Ensure you’re ready to go when your driver arrives, and double-check your pick-up location.
Spread Cheer: A simple “hello” can make all the difference. Whether you’re chatty or prefer a quiet ride, small acts of kindness go a long way with your driver.
Leave It Clean: Keep the car tidy by taking all your belongings (and any rubbish) with you. Avoid eating or drinking during the ride to ensure the next passenger enjoys a fresh start.
Gentle Touch: Avoid slamming doors—it’s a common reason for losing stars. A little care goes a long way.
Respect is Key: Treat your driver and their vehicle with the same courtesy you’d want for yourself. Safety and kindness make every ride better!
Here in Newcastle, we don’t need many tips, but we can always take note and try to inspire our rivals.You can find out more about Uber rankings by visiting uber.com.
