With NSW about to enter Stage 2 of the easing of restrictions, burger chain Milky Lane has asked customers not to jump straight on social media if they spot a mistake.
The chain, with an outlet on Darby Street and known for its over-the-top Insta-worthy burgs took to Facebook this week to ask, not just their patrons but anyone visiting a recently reopened establishment, to speak to waitstaff or management BEFORE getting all culinary keyboard warrior on Tripadvisor.
“If you walk into OUR restaurant, someone else’s or any commercial premise and you see some mistakes, DON’T reach for your phone to record it all or take some pics to upload to social media,” the post read.
“Ask for the owner. Get Karen to speak to the manager. Let a supervisor or your wait staff member know that something is wrong. Don’t leave a horrible review, reach out so we can fix it.
“We’ve gone above and beyond to stay afloat during Covid 19 and are so excited to see you all again, reemploy our staff and create experiences together. We have to help each other out as this is new territory for EVERYONE but we’re doing our best to navigate through it together.”
The post was met with overwhelming support with the likes of: “Fully agree! All these people who get their phones out first and post it straight to social media without bothering to speak to the parties concerned first, really get on my nerves.”
Another fan chimed in with a similar but more succinct: “Meaning if you’re a Karen just don’t even bother stay home..!!”
From June 1 in NSW up to 50 people will be allowed in restaurants, pubs and cafes (subject to a four square metre rule) with bookings of no more than 10 people. All patrons must be seated.