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READY, TECH, GO: Digital mentors help people struggling with technology

Chrissy Phoong is urging tech-savvy members of the community to donate their time to help people struggling with technology.

Ms Phoong is one of a growing number of ‘digital mentors’ donating their time at Lake Mac Libraries, teaching the basics of mobile phones, tablets and computers.

“They tend to be older people who need help on everything from: ‘I’ve just got my iPhone, and I don’t know anything about it’, to how to connect multiple devices or use social media better,” Ms Phoong said.

Lake Macquarie City Council Lifelong Learning Leader Kirrily Anderson said recruiting was underway for new digital mentor volunteers, as well as volunteers for other cultural facilities across Lake Mac.

“Volunteers help bring our arts, culture, history and literacy to life,” she said.

“Sharing their expertise and passion provides so many benefits in our community, and it can be an enriching endeavour for the volunteers too.”

Chrissy Phoong

Ms Phoong says the volunteer mentoring roles not only provide people with digital education but also help them feel connected to other members of the community at a time when we have become more isolated from each other.

“Volunteering is a great way to stay connected with our neighbours and our local community,” she said.

Visit for more information about volunteering as a digital mentor or in other roles at Council facilities and venues.