Finnegan’s Hotel responds

Newcastle Live -

News

In response to a recent complaint, Finnegan’s Hotel has released the following statement.

In response to the recent complaint from Friday night, 25 May 2018, Finnegan’s would like to state that no one was refused entry for being in drag. Two of the group dressed in drag were allowed entry, but one of the group was deemed not to meet the standard of dress which is required by everyone regardless of gender. Finnegan’s is an inclusive venue and welcomes all patrons. We presently employ and have done so for many years, members of the LGBTI+ community, including both DJ & Security staff.

We understand that a security guard on the door handled the explanation poorly. This security guard’s comments are not representative of Finnegan’s policies, or management’s attitude. We’re deeply sorry for the hurt and frustration that these comments have caused. It should have never happened and we’re now working to ensure it never happens again. The security guard is no longer working at Finnegan’s. We have also requested that the security contractor immediately update their regular training to make sure security staff are aware of the Hotel’s expectations.

We value feedback from our patrons and the community and want to ensure that everyone feels safe and welcome when attending the Hotel. And in particular that our patrons feel comfortable and free to express their true self. We recognise dress codes can be a controversial issue and we’re always looking to progress with community expectations.

We want to be part of the solution and value your feedback. Please direct any constructive suggestions regarding our dress code by emailing our management team directly at management@finneganshotel.com.au

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